Mary L. Gray

  • Berkman Klein Center for Internet & Society at Harvard University


Senior Researcher
Microsoft Research

Associate Professor

School of Informatics, Computing, and Engineering

Indiana University, Bloomington


Microsoft Research New England
One Memorial Drive
Cambridge, MA 02142


(857) 453-6318

mLg@microsoft.com


Blog: Mary Gray’s website

Website: Indiana University faculty profile

Issues: Artificial Intelligence and Innovation and Economic Growth

About Mary L. Gray

Mary L. Gray is a Senior Researcher at Microsoft Research and Fellow at Harvard University’s Berkman Klein Center for Internet and Society. She maintains a faculty position in the School of Informatics, Computing, and Engineering with affiliations in Anthropology, Gender Studies and the Media School at Indiana University. Her research looks at how technology access, material conditions, and everyday uses of media transform people’s lives.

 

Professor Gray is a leading expert in the emerging field of AI and ethics, particularly research methods at the intersections of computer and social sciences. Her current research, a collaboration with computer scientist Siddharth Suri, combines ethnography, interviews, and survey data with large-scale platform transaction data to map what they call “ghost work” — contract labor done in the background, often in the shadow, of artificial intelligence. They integrate insights from qualitative and quantitative data to examine the impact of automation on the future of work through workers’ experiences of these on-demand economies. Their recent book, Ghost Work: How to Stop Silicon Valley from Building a New Global Underclass, explores the lives of people paid to train artificial intelligence and, increasingly, serve as “humans in the loop” delivering on-demand services.

 

Professor Gray is on the editorial boards of Cultural Anthropology, Television and New Media, the International Journal of Communication, and Social Media + Society and has written for and been covered by popular press venues, including the Harvard Business Review, The Chronicle of Higher Education, The New York Times, Los Angeles Times, the Guardian, Nature, The Economist, and Forbes Magazine. She currently sits on Stanford University’s “One-Hundred-Year Study on Artificial Intelligence” (AI100) Standing Committee, commissioned to reflect on the future of AI and recommend directions for its policy implications, and she currently chairs Microsoft Research’s Ethics Advisory Board, serving as an advisor to peers developing research designs that both collect large-scale data and engage people through social and digital media environments.

 


Degree(s):
Ph.D. in Communication, University of California at San Diego, 2004
C. Phil. in Communication, University of California at San Diego, 2001
M.A. in Anthropology, San Francisco State University, 1999
B.A. in Anthropology, University of California at Davis, 1992