Jonathan Zittrain and Facebook’s Head of Global Policy Management Discuss the Challenges of Online Abuse

By TAP Staff Blogger

Posted on September 27, 2017


Last week Harvard’s Jonathan Zittrain interviewed Facebook’s Head of Global Policy Management, Monika Bickert. With news stories over the last several months of Facebook’s internal rulebook on terrorism and violence, the social media’s revelations that its algorithms enabled advertisers to target anti-Semitic users, and ads placed on FB by Russian groups were intended to stir political controversy in the 2016 U.S. election, Facebook’s reliance on algorithms to present what type of content to which users is under scrutiny.


The Berkman Klein Center event, “The Line Between Hate and Debate,” examines the challenges with identifying offensive content and the role that technology can play in addressing online abuse.


From the event page, “The Line Between Hate and Debate:”


The Internet has been billed as the great equalizer, breaking down barriers and increasing access to information and ideas. At the same time, it has allowed for the proliferation of abuse online – whether in the form of hate, harassment or offensive content. The freedom to express oneself is an important principle, but should it persist unfettered? How and where should we draw the line, and who – or what – should play a role in moderating online debate?


Monika Bickert, Facebook’s Head of Global Policy Management, and Jonathan Zittrain, Faculty Director of the Berkman Klein Center for Internet & Society and Harvard professor, discuss online abuse and the role that technology can play in addressing it.


Watch the video of The Line Between Hate and Debate.