All Article Summaries

Many online service providers assume that users act in good faith in posting content online. As the online population grows and bad actors multiply, this assumption is hard to sustain.

Sometimes users' online content or actions violate Internet service providers’ rules. Services should moderate content effectively, but should also promote free expression, competition, and community.

Under Section 230 of the Telecommunications Act of 1996, websites are not legally responsible for content posted on the site by others. A few cases suggest that immunity does not extend to sites that encourage unlawful content.

The Consumer Review Fairness Act of 2016 (CRFA) bars businesses from requiring their customers to agree not to post online reviews. These “anti-review” clauses prevented consumers from leaving feedback that would identify poorly run businesses.

This book looks at the future of the Internet, asking how Internet economics and regulation are likely to change.

Websites and online actors are immune from liability for user-generated content and this has entrepreneurial benefits.

This paper looks at how people and firms use information about reputation.

The author argues that online word of mouth poses a great challenge to Internet trademark law.

This article acknowledges inherent bias in search engines but argues that it is beneficial and will soon be moot anyway.