All Article Summaries
These article summaries are written by TAP staff members. TAP’s purpose for this section of the site is to present information, points of view, research, and debates.
A case study of Threadless reveals the importance of co-inventions combining understanding of technology with business processes. Threadless creates digital dark matter, benefits that cannot easily by measured.
This study considers whether firms that sell telecommunications services as a bundle find it easier to retain customers. The data shows that bundling does reduce “churn” for pay television, broadband, and telephone service.