ACADEMIC ARTICLE SUMMARY
Is the Internet a Maturing Market?
Article Source: Communications of the ACM, Vol. 53, p. 24, 2010
Publication Date:
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ARTICLE SUMMARY
Summary:
This paper looks at how the aging of the Internet relates to broadband growth and policy.
POLICY RELEVANCE
Policy Relevance:
Policymakers should not adopt policies that restrict firms’ ability to use new technology or try new business models.
KEY TAKEAWAYS
Key Takeaways:
- Observers worry that not enough United States residents subscribe to broadband services. The economic stimulus plan included $7.2 billion for investment in broadband.
- A second main Internet policy concern is “net neutrality.” As broadband networks propose new business models, some argue for ground rules to ensure everyone has access.
- We can understand these problems better by thinking about the Internet as a product. The growth of new products follows a certain pattern, which economists call a “product life cycle.”
- The product life cycle typically has four stages, growing slowly at first, then quickly. Growth finally flattens out and declines when the product becomes obsolete.
- The growth of the Internet seems to be following these stages. Growth of Internet subscribers is now leveling off at about 75% of households, suggesting that the Internet market is now mature.
- Google, Amazon, Apple, and Microsoft compete more aggressively for one another's customers than in the previous decade, when new customers could be attracted from a pool of those who had not yet committed to any online service.
- The technology used by Internet-based services is several decades old and needs to be replaced.
- To thrive in a maturing market, firms will need to secure new sources of revenue, such as selling content. They may need to reduce their costs by experimenting with different technology.
- Policymakers should avoid reducing the freedom of Internet-based services to experiment with new models and adapt to changing circumstances.